Systems Executive / ERP Application Specialist
About The Job
The Role
The individual in this position is responsible for supporting the users of ERP and application systems.
Job Description
• Manage daily system support for users regarding company system-related issues through various organizational communication channels.
• Diagnose, troubleshoot, and resolve ERP system and applications systems issues promptly, escalating to higher-level support when necessary.
• Lead the IT system implementation and improvement project.
• Manage and support user accounts, access permissions, and IT-related documentation.
• Liaise with various teams and vendors to facilitate the timely completion of different IT projects.
• Review and develop IT policies, standard operating procedures, and business plans for the organization.
Requirements
• Diploma or bachelor's degree in Information Technology or equivalent.
• At least 4 years of experience managing ERP system operations (Supply chain management, logistics and Accounting) and leading system implementation projects (SAP, Oracle, MS Dynamics, or similar).
• At least 3 years of experience managing and developing Business intelligence Systems (Power BI, Domo, Tableau or similar)..
• Strong analytical and troubleshooting skills in revolving technical and operational issues.
• Possess strong interpersonal communication skills and ability to work independently.
We regret that only shortlisted candidates will be contacted.