Centre For Technical Solutions

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With Shimadzu, you can be assured of our prompt and comprehensive after-sales support by our Centre for Technical Solutions (CTS). Our dedicated team of service engineers in our vast regional network is directly trained and certified to adhere to Shimadzu quality and standards. With a plethora of after-sales solutions, CTS along with its partners are a one-stop solution for all your maintenance needs.

  • Installation and Commissioning
  • Instrument Troubleshooting
  • Warranty Management 
Service Enquiry Email Address
Service Enquiry from Singapore sap_tscsg@shimadzu.com.sg
Service Enquiry from Other Countries CTS@shimadzu.com.sg

Technical Information

This information offers and provides you with technical and support information relating to HPLC, LC-MS and GC-MS like a basic knowledge and tips for daily analysis.

Easy Parts Lookup

Includes information about consumable parts*, software, and others.
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Easy Parts Lookup 

Virtual Advisor

Shimadzu has launched its interactive "Virtual Advisor" website to further enhance customer service.

UHPLC Virtual Advisor 

HPLC, LCMS Virtual Advisor 

TOC Virtual Advisor 

TOC-L Virtual Advisor